It's no real secret that I got a package from America delivered by MyMallBox last year, and I raved about them from then until now; in my blog post, on my twitter, to anyone that wanted a third party shipping company. Recently though, I went back with them to have another package delivered, and I had a very different experience than I did with my original blog post. This isn't a big change in heart because I paid for this delivery and the shipping was paid for me last time, it's just that I want to make sure I'm always up to date with the companies I promote, and this one may not be as amazing as I thought it was last year when I first used it.
I pretty much used MyMallBox purely to get Bath and Bodyworks shipped here, although there were also some other bits that I had already stored at my MyMallBox address such as cereal and cookies which I added to my parcel. The first thing we need to talk about is the biggest thing that's changed my mind on using the service; and that's the huge jump in price. MyMallBox, when I used it the previous time, had a sort of economy option that meant that you would wait longer, but your delivery would be much less expensive than the top option; this is something that has been stopped by the site, seemingly without telling people that this is no longer an option. I used my original email address again this time, and I wasn't made aware of this change via email or otherwise, and I've read on Twitter that this is the case with a lot of people.
Similarly, last time I had items shipped from America I used it to get hand sanitizers from Bath and Bodyworks, something that I know other bloggers did too - however this time, these were removed from my package and seemingly destroyed; they have seemingly been named as hazardous materials by the company - and although this is fair enough; they were happily sent to me when doing a review post last time even though my entire package was repackaged. I'm reluctant to say that MyMallBox allowed them to be shipped last time in order for a positive review; but looking at bloggers posts and seeing that this time they've been taken out, this sadly does look like the case.
I'm not saying that MyMallBox is a bad company - I used them this time despite the changes, and I'll no doubt use them again; the products always come in a great condition and, in fairness, I paid £42 for shipping to get my parcel within 48 hours and with no extra customs charge. Without a doubt, they're a good company - but many changes have happened seemingly without making customers aware, which is both frustrating and means that a lot of items now can't be shipped that were previously put in blog posts clearly saying they had been shipped.
Like I said, not bashing the company, just popping an update up in case you were considering using them - just be aware that there are now things that they used to ship and now won't, and there are now difference in costs that are only really clear when you get through to actually shipping your items. They're worth using, just be aware of the changes.